Senior Presales Consultant

About Inspectorio

Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers.

Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations.

Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world.

About the role

At Inspectorio, the Industry Consulting team is primarily responsible for growing annual recurring revenue by providing business and technical expertise throughout the customer lifecycle, from Pre-Sales through Adoption.

As a Senior Presales Consultant, you will play a pivotal role in driving strategic engagements with our clients in retail and apparel industry, providing expert guidance and advisory services to help them maximize the value of our technology solutions. Leveraging your deep industry knowledge and technical expertise, you will lead consulting engagements, deliver actionable insights, and drive business outcomes for our clients. This role requires a seasoned professional with a strong track record of success in consulting, business development, and client relationship management; as well as a deep understanding of both technology and the supply chain management within the apparel/fashion industry.

What you’ll do

• Hold and share extensive industry knowledge to guide clients and cross-functional teams on industry trends and challenges.
• Deliver advanced product demonstrations with innovative approaches while integrating client feedback.
• Secure new and expansion business revenue by positioning the Inspectorio offering in ways that compel clients to buy.
• Conduct thorough discovery sessions and integrate findings into solution design.
• Oversee multiple deals concurrently; follow best practices, identify risks, follow through to resolve escalated issues.
• Strategize technical sales approaches, document effective behavior into repeatable processes, and mentor teams through skill-based coaching.
• Lead the translation of complex business needs and technical requirements among clients and the Inspectorio Product, Sales, Customer Success, and Marketing Teams.
• Strategize client engagements through technical consulting on best practices, driving deeper engagements and expansion opportunities.
• Build and maintain relationships with key stakeholders, including C-Level executives, industry leaders, and decision makers, ensuring their needs are met.
• Demonstrate proficient negotiation skills, finding win-win solutions.
• Design streamlined technical and business solutions for clients.
• Recognized as a subject matter expert and often called upon for advice in challenging situations.
• Produce in-depth technical guides and is seen as an industry expert.
• Actively seek out new knowledge, share insights, and encourage team learning.
• Mentor internal Inspectorio employees in best practices.
• Deliver value during in-person meetings and events; occasional travel required to client sites and industry events.
• Uphold company values consistently.

Requirements

• 8+ years in fashion / apparel sourcing or supply chain management.
• Demonstrated experience in B2B SaaS, analytical tools, or applications software with a demonstrated track record in exceeding goals.
• Demonstrated experience in Sales, Marketing, Product, Customer Success, or Consulting.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment independently.
• Strong critical thinking, analytical and communicational skills.
• Excellent interpersonal, written, verbal communication, and presentation skills (web & in-person) required.
• Experience in establishing and growing senior-level relationships (Directors, VP, SVP, etc.).
• Demonstrable understanding and appetite for digital technology including Business Intelligence tools, ERPs, PLMs, API Integration, SFTP Integration, Tools Automation, and/or HTML and Web Design.
• Comfortable to own and manage monthly & quarterly objectives and quotas.
• Ability to work from home independently and collaboratively.
• Experience of working alongside product teams and staying abreast of product developments, competitor activities, and market developments.
• Ability to quickly establish key facts and requirements to evaluate and propose solutions to business problems or processes.
• Analytical and consultative approach to client engagements.
• Fluent English. Multiple languages is a plus.

Benefits

Why it would be awesome to work with us

• ? Unlimited Annual Leave: We prioritize your well-being and trust you to manage your time.
• ?️ Flexible Working: Whether from home, a coffee shop, or our global hubs, work where you’re most comfortable.
• ? Project Ownership: You get to lead the initiatives you’re passionate about, professionally or socially.
• ? Grow with us: We’re invested in your personal and professional development.
• ? Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation.
• ? Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself.
• ? Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture.

Our Values

• EXCELLENCE: We pursue mastery and craftsmanship. “Good enough” is our enemy. We have a thirst and desire for knowledge. There’s always an opportunity to be better.
• AUTONOMY: We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work.
• COURAGE: We share our opinion, even if it’s uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we’re not sure it will succeed.
• HUMBLENESS: We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.