Project Support Officer – 29065

We are the Environment Agency. Working with Government, councils, businesses, and communities, we create a better place for people and wildlife. You’ll sit at the heart of our work to transform our planning and regulation of the water industry to improve the water environment.

We’re looking for a project support officer to support the Environment Agency’s work on water company Drainage & Wastewater Management Plans (DWMPs). This work will achieve strategically important benefits for the environment across flood risk and water quality.

You’ll be responsible for:

• arranging face to face, telephone and online meetings, and workshops;
• drafting agendas, taking and writing meeting notes;
• responsible for keeping our dedicated SharePoint site up to date by proactively gaining additional resources;
• managing the team email inbox and logging and managing emails as they come in;
• creating and updating administration and communication materials such as presentations, structure charts, process flow diagrams and spreadsheets, and managing the updating of operational instructions;
• supporting the programme manager and wider team, helping to develop and maintain and file project documents and systems.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

The team

You will form part of a new, small team focussed on DWMPs in Environment & Business. This is a national role and the team is dispersed across the country. Base location is flexible but a willingness to travel is required.

Experience/skills Required

• have experience in providing the type of work listed above;
• be positive, friendly and a team player;
• be a motivated self-starter, with a can-do approach;
• be highly organised with good attention to detail;
• be used to working on your own initiative but also an adaptable team player;
• be able to balance multiple pieces of work in a fast-paced environment with shifting priorities;
• be flexible and able to positively respond to changing circumstances;
• be able to communicate clearly using appropriate styles and methods to maximise understanding and impact; and
• be proficient in Microsoft® Word, Powerpoint and Excel. Proficiency in using Microsoft® Project and SharePoint would be useful, but not essential.

Contact and additional information

We recognise the difficulties that people with protected characteristics may experience on the job market. We’re fully committed to being an inclusive employer and ensuring equal opportunities. We’re keen to make our workforce as diverse as possible, and we hope to attract applications from under-represented groups, including Black, Asian, and Minority Ethnic (BAME) people, people with a disability, people with gender diverse identities and from varying socio-economic backgrounds.

Our flexible working supports healthy work/life balance and choices to accommodate personal commitments. We welcome flexible working patterns, so please include any information regarding your preferred working arrangements on your application.

If you would like to have a conversation about this role, please contact Cathy Kompfner [email protected].

Interviews will be held during July via MS Teams.

Closing Date:

28/06/2024, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Programme and Project Management

Description

Programme and Project Management

Description: Selects, plans and manages contractors, programmes or events to achieve a set of Environment Agency objectives cost-effectively.

Explain how you meet the experience/skills requirements specified in the advert for this role. Include specific examples to demonstrate your experience.

Competence 2

Manages Self

Description

Manages Self

Description: Has full awareness of own strengths, weaknesses, impact, and approach.

Effectively organises self and takes personal responsibility for own role in the Environment Agency.

Describe a time when you have had to re-adjust your work to consider changing priorities. Describe how to what actions you took to adapt to this change, and how you achieved a positive outcome.

Competence 3

Communicates Effectively

Description

Communicates Effectively

Description: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.

Describe a situation where the way you communicated with others was key. What was the situation and how did you approach it?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.