Finance Manager – Operations

As the UK’s leading coffee brand and a part of The Coca-Cola Company, we’re on a mission to become the world’s most loved coffee brand. We’re not satisfied with mediocre. Today, we’re a Total Coffee Company, delighting consumers worldwide with amazing coffee.

The Finance Manager will be instrumental in empowering our operations teams to execute and deliver ambitious growth plans, providing valuable insight and visibility into the core operations of our Total Coffee Company business. This role presents a fantastic opportunity within the Operations finance team as we work to support our equity store network in driving profitability and growth.

A bit about us…

We’re Costa Coffee, masters of our craft since 1971 when the Costa brothers opened their first Roastery in London. A lot has changed since then. You may know us as the UK’s leading coffee Brand. Now, you can find us in more than 40 countries across Europe, the Middle East, Asia and the Americas. We’re on a mission to inspire the world to love great coffee. All enabled by being part of The Coca-Cola Company

FMCG and Costa X are our on-the-go products, helping us serve our B2B partners across the globe. And as for coffee technology, we’re trailblazing the industry. Here at Costa, it’s about doing a great job alongside brilliant people who share a passion for growth. And we promise we’ll always make sure you’re loving your craft.

A bit about the role…

This role is a part of the equity finance operations team, a respected core finance business partner to the UK&I Operations teams across our c1,500 equity stores. Responsible for driving store performance in three regions and being the team expert in gross margin performance across all Stores. We’re looking for someone who can demonstrate the following:

• Business partnering and leading commercial support to the Regional team, providing timely and actionable insight, commentary, and challenge to deliver overall P&L in line with agreed targets.
• Delivering meaningful and actionable financial insight with commentary to communicate the trends and challenges facing the UK business, driving performance forward.
• Supporting the Monthly/Quarterly business review process between operations finance managers and regional directors.
• Reviewing periodic performance to identify key risks and opportunities on the P&L.
• Supporting the annual budget and forecasting processes, providing necessary key inputs and planning for specific areas including waste and COGS targets by store.
• Being the contact point for three Regional Directors and their area managers on financial matters, collaborating to balance short and medium-term goals.
• Enabling improved engagement with store managers and area managers on Financial Reporting to drive greater understanding of profit performance and support enhanced action planning for growth plans. This includes regular store/area visits and training sessions.
• Leading and owning store P&L reporting and its integrity.

A bit about you…

A passion for insightful analysis and an inquisitive nature is just the start of what we’re looking for. So, what else makes a great Finance Manager at Costa?

• Qualified (ACMA, ACCA, ACA)
• Excellent Excel skills, including reporting, modelling, and forecasting, IT systems literacy (D365, PowerBI, TM1)
• Champions Costa’s values: disciplined, passionate, trustworthy, warm, and courageous
• Strong communication skills, both verbal and written, with the ability to articulate complex information clearly to all levels
• Ability to successfully manage direct re ports, ensuring their growth and development within Costa is supported and nurtured
• Ability to work independently, anticipating the needs of senior stakeholders
• Experience working in fast-paced commercial finance customer-facing organization
• Significant experience in the finance team of a multi-site blue-chip retailer/FMCG
• Proven track record in analysis, including operational P&L lines, and excellent business partnering with other functions

We’re on a growth journey like no other; more countries, more propositions, and opportunities to stretch your skills alongside our warm people, so we want you to feel valued and rewarded with, great perks and benefits:

• BUPA Healthcare and Babylon GP
• Costa Pension Scheme
• Bonus Scheme
• Group Income Protection and Life Assurance
• 50% staff discount in our equity stores, 25% staff discount in franchise stores
• Access to The Coca-Cola Company Share Incentive Plan
• 25 days Holidays

Costa Coffee is made up of true experts and masters of their craft who stretch their limits to what’s possible. It’s why we work so well remotely. We trust our teams and embrace technology to help us collaborate. And if needed, we have offices all over the world for those important connection points. Our remote working allows you to balance your work and personal life, while retaining Costa’s much-loved culture.

Location: Remote role with the ability to travel to Costa office once or twice a week.

Here at Costa we encourage the sharing of diverse thoughts and ideas. We approach our work fearlessly and support one another to take a few risks. We learn and we grow constantly. Individuality is championed and we provide a culture where everyone feels included. You can be you at Costa.