Senior Implementation Consultant (TMS)

At MercuryGate, every solution we create is designed to be The Future of Delivery. This same attribute applies to our dedicated team members, whose expertise and dedication have made MercuryGate an industry leader. As a member of our team, you will have the ability to work on projects for global companies, contributing actively in supporting their strategic initiatives. This opportunity will build your knowledge base and allow you to interact with some of the world’s most respected organizations.

MercuryGate is currently expanding globally – this is an ideal role for an entrepreneurial-minded individual who wants to be part of building a success story and to play a key role in our future growth.

This opportunity will be based out of your home office. The ideal candidate will be based in the United Kingdom. Flexible hours will be a must, to allow involvement with projects in various time zones.

Are you ready to work in a fun, fast-paced and energetic environment that challenges you and rewards you for innovation, creativity and initiative? If so, come join our team!

Our Implementation Consultant is the primary contact for our clients throughout each project and is a key player in the overall client management aspect of the business. You will have the ability to interact with clients on a daily basis and help identify and address core business requirements. The Implementation Consultant exercises judgment on methods and techniques for obtaining solutions within generally defined practices and policies. You will also be responsible for communicating integration requirements to our technical team, executing system configuration, provide system design testing as well as general maintenance support to MercuryGate clients.

• Assists the project team by gathering knowledge about business processes from clients in order to effectively determine project scope, customer and product requirements.
• Develop effective solutions with moderate supervision.
• Maintains good working relationships with customers and other MG functional disciplines.
• Participates in and contributes to customer and internal meetings.
• Develops and maintains high level of knowledge of MercuryGate products, solution templates and systems.
• Provides regular account, project status, and project issues updates to the MercuryGate Program Manager.
• Ensures compliance with internal and external company policies and procedures.
• Expands skill sets and explores future applications of software and business knowledge to increase opportunities for billability.
• Other duties as directed by the line manager.

What we’re looking for:

• Experience in a transport related functional discipline or industry, or as a Consultant with high levels of demonstrated performance.
• Previous TMS implementation experience required.
• Highly developed organizational skills.
• Strong analytical skills, particularly in requirements, resolution, and quality assurance.
• Proven ability to identify potential problems/outstanding tasks and find solutions.
• Highly developed communication and consulting skills.
• Must be able to travel (roughly 30%).
• Must be fluent in English, fluency in a second language a plus.

What’s in it for you:

At MercuryGate, we not only value what you do for the organization, we also value your happiness, health, and time!

• Compensation for this position includes a base salary of £60,000 – £85,000 per year, commensurate with experience, plus a bonus calculated as a percentage of base salary.
• Matched pension contributions up to 5%
• Life Insurance
• Health Care

We intend to fill this position as quickly as possible. Date posted: 31 May, 2024. Application Deadline: 12 August, 2024

MercuryGate does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of MercuryGate without a prior written search agreement will be considered unsolicited and the property of MercuryGate. Please, no phone calls or emails.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization. MercuryGate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

MercuryGate is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, religion, color, gender, sexual orientation, age, non-disqualifying physical or mental disability or any other basis covered by law. Employment decisions are based solely on qualifications and business need.

At MercuryGate, we are committed to upholding the highest standards of security and compliance with ISO27001 & SOC2 requirements. All employees are expected to contribute to our security-related training and activities, helping to ensure that our organization operates at the highest levels of security and effectiveness.