People Operations Specialist

SimplePay’s purpose is to pick a fight against mediocrity. We must do our part to make people feel we care – because we do – a lot.

Our mission is to make this world more human, and we’re looking for enthusiastic people to help us achieve this. Our 42,000+ customers (businesses in South Africa, Ireland, Hong Kong, and Singapore) need to feel appreciated in every interaction with us and our product. To achieve this, we need a strong team of well-selected, well-trained, happy, healthy and motivated people. This is where you come in.

Joining our team means taking on a role in a supportive team culture where you can truly make an impact – ensuring our team members are the best they can be to continue building a great product and keeping our growing customer base happy.

Core Responsibilities

• Managing the full recruitment process for various roles (technical and non-technical), including sourcing and screening candidates, coordinating and conducting, together with team-specific hiring managers.
• Facilitating the full onboarding of new hires, including their personal mentorship during this period.
• Facilitating offboarding of employees.
• Assist in organising and running employee wellness programs, events and initiatives (online and in person).
• Managing internal, team-wide communication through regular updates, newsletters, and announcements.

Preferred Education, Skills & Experience

• A suitable qualification in human resources, industrial psychology, or a related field.
• At least 3 years of working experience in a similar role in a hybrid or fully remote team.
• Proven experience in recruiting for both technical and non-technical roles.
• A strong understanding of South African employment laws and regulations.
• Experience with maintaining confidentiality and handling sensitive information at a company-wide level.
• Experience with implementing and managing employee wellness programs, events and initiatives.
• Experience working with an ATS.
• Experience working with any/all of our internal tools: Slack, Google Suite, JazzHR, Jira, Confluence and 15Five
• Excellent written and verbal communication, interpersonal, and organisational skills.
• The ability to manage multiple projects simultaneously and prioritise accordingly.
• A high standard of attention to detail and accuracy.
• The ability to think strategically and to align key responsibilities with company goals.
• The ability to thrive in a fast-paced and dynamic environment.

What’s in it for you?

Competitive Salary

Location: Fully remote / work-from-home environment

⏰ Working Hours: Full time, office hours, Mon – Fri (no weekends, evenings or shift work)

Annual Leave: 20 days/year

Medical Aid Benefit: up to R 2,700 / month (through our Discovery group scheme)*

Counselling Benefit: Access to free unlimited counselling, financial, life and career coaching (through Kaelo)*

Supportive Team: in a growth-minded company with opportunities to learn and grow

• Available to full-time employees after the successful completion of your 3-month probationary period.
• Available to all full-time employees based in South Africa.

Hiring Steps

We’re looking for someone amazing and long-term. We’re going to invest a lot of time into this process, and we expect you to want to do the same. A successful candidate can expect to go through the following hiring process:

• Application.
• Task and one-way video.
• Interview 1
• Task and Interview 2
• Interview 3
• Criminal background checks and reference checks.
• Welcome to SimplePay!

SimplePay Careers

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