Environment Agency
We are seeking a Trade Union Relations Support Officer to permanently join the People Relations and Engagement Team within the Strategy, Transformation & Assurance Directorate.
You will put teamwork at the heart of what you do and be part of a positive, inclusive and supportive environment where your team, and customers, feel valued.
The People Relations and Engagement Team is an integral part of the organisation, leading on pay, employee offer, reward strategy, and engagement with Trade Unions. Working within a small and friendly team your main focus will be supporting our Trade Union engagement. We support and manage relationships with our Trade Unions, facilitating and negotiating pay, reward and policy changes, managing people issues, allowing the business to operate efficiently while ensuring the best for our people.
Your general tasks will range from coordinating, tracking and progressing actions, drafting presentation materials, forward look and central mailbox management, and attending and providing Secretariat support to meetings. You will also use your judgement, initiative and knowledge to communicate, regularly interacting with senior stakeholders and collaborating with our Trade Unions and Defra group partner professionals.
The role will suit someone who is passionate about people, is extremely organised, flexible, agile and a good communicator. You will work across virtual teams and a broad range of stakeholders. The team is dispersed and works remotely, meeting in person quarterly or more regularly when business need requires. Applicants from across the business are encouraged to apply.
The team
People Relations and Engagement Team sits within the Strategy, Transformation & Assurance Directorate and our team responsibilities include pay, employee offer, reward strategy, and engagement with Trade Unions. The team is an inclusive, diverse, supportive, and passionate department to work and develop in. We are nationally dispersed and work remotely, meeting in person quarterly or more regularly when business need requires. Applicants from across the business are encouraged to apply.
Experience/skills Required
You will have demonstrable experience in a coordinating administrative role and be comfortable working in a fast paced and agile environment.
Your experience will demonstrate the following:
You are organised, action orientated and have excellent attention to detail, ensuring work is delivered to a high standard.
You are inquisitive, use your initiative and good judgement to solve problems.
You can manage multiple priorities and competing demands.
Your ability to develop and maintain good relationships with wide ranging stakeholders, including senior leaders.
You deliver work by planning, tracking, gathering and maintaining information.
You have strong influencing skills, enthusiasm, and a genuine interest in delivering results.
You have clear written and verbal communication skills and can produce quality, accurate and clearly understood work through a variety of channels.
You have good IT skills including the ability to use Office365, ideally including SharePoint.
Contact and additional information
You’ll have an incident management objective in your development plan. We’ll support you to find an
incident role to suit your needs and circumstances. Appropriate training will be given.
The team is dispersed so train travel approximately once a month is required.
You’ll have an EA Office base location, as a national role the working location is flexible.
Please see Candidate / Additional Information Pack for more information. Any queries, contact [email protected].
Applications are “blind” assessed using your answers to the competency questions.
Interviews will be held via MS Teams approx. two weeks after the closing date.
If you consent to being held on a reserve list, we’ll hold your details for 6 months and may offer you an
alternative post.
Closing Date:
26/06/2024, 23:55 hours
Level of security checks required
Basic Check
Competence 1
Achieves Results
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary”
You’ll be able to organise work to meet deadlines including planning and tracking whether work is on course to deliver on time. You’ll be able to set goals and make adjustments in response to any setbacks to your timetable. You’ll have tenacity and able to work under pressure to meet deadlines.
Tell us about a time when you have delivered a challenging piece of work at a time of pressure and competing demands. What were the challenges and how did you overcome them?
Competence 2
Communicates Effectively
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary”
You’ll be clear and to the point in your written and verbal communication. Your reports will be accurate and use an appropriate style for your audience. You’ll be able to produce products that are easily understood by your audience using a style that reflects their needs.
This role involves communicating with many stakeholders. Describe a time when you have used a range of communication styles to inform, engage and update a wide audience.
Competence 3
Focuses on Customers and Partners
Description
Please note we do not assess CVs. It is your answers given to the questions below that will be used for interview selection so ensure you draw out your skills and experience in your response. We encourage you to refer to the candidate pack for a link to our “EA capability dictionary”
Addresses the needs of internal and external customers, provides rapid and effective responses.
Give an example of a time when you have had to balance the needs of various customers with conflicting priorities. What were the main challenges and how did you overcome these?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.
To apply for this job please visit environmentagencyjobs.tal.net.