Cognizant
The Company
Cognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant has over 350,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world.
Cognizant Consulting
At Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.
Energy Consulting Practice
Energy & Utilities in The UK are going through a transformation journey with the focus on Field services, enhanced customer experience (through digital and data enablement), Connected technologies/IoT and green energy (electric vehicles, heat pumps etc.). Cognizant has engagements with multiple energy & utilities clients in Ireland where we are helping them being customer obsessed and lead the transformation initiatives to build new offerings, solutions and innovative business models aligned to the market trends and regulatory commitments.
Key Responsibilities:
- Work with product team to create a backlog of user stories, drafting acceptance criteria, and helping manage the prioritisation using Scrum or Kanban
- Experience of delivering mobile app development across iOS & Android & delivering customer experience across payment methods
- Improve our product, acting as the voice of the customer across digital channels like desktop , mobile web chat
- Increase customer value through optimisation of the products and find creative ways of breaking larger product outcomes and features into MVPs, as well as champion our product-centric ways of working
- Engage with business stakeholders and conducting workshops for requirement elicitation.
- Business Consulting – Advisory Services, Process Consulting & Business Analysis.
- Conduct and lead requirement gathering workshops, write Functional Specifications, BRDs, NFRs, RTMs, user stories, test cases, conduct UAT and training, support go-live thru the lifecycle of global programs/projects
- Process Mapping, Benchmarking and Reengineering
- Business Process Standardization and Harmonization
- Business Case preparation and Business Impact Assessment
- Application assessment, Tool Evaluation and Vendor Selection
Essential Skills:
- Experience of delivering mobile app development across iOS & Android & delivering customer experience across payment methods
- Ability to manage multiple stakeholders at different levels within client organisation
- Ability to foresee risk, identify dependencies and managing them in advance
- Strong Communication Skills
- Team / interpersonal skills
- Analytical /Problem Solving skills
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 345,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities, and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
To apply for this job please visit careers.cognizant.com.