Claims Assessor

About the role

Fancy a challenging, yet rewarding new opportunity?

We’re recruiting for a Protection Claims Assessor to come and be part of a great team, to underwrite and assess our Life and Disability claims, complying with controls which ensure claims are paid to legitimate claimants under LV=’s Protection products.

We have Permanent contracts available, which will offer flexible home or hybrid working from either Bournemouth, Hitchin or Exeter offices once fully trained and competent in the role

About you

We’re looking for someone with claims experience who is empathetic, due to the nature of calls you will be handling, a real people person! You’ll need to be able to work under pressure and have a keen eye for detail. You will need to be good with numbers and a great communicator.

We want to encourage fast learners and people who feel they can really make a difference to apply for this role, as you definitely get out what you put in here at LV=!

Details

• You’ll assess Life and Disability claims in accordance with specified departmental procedures, hence determining the level of benefit to be paid.
• Ensure that all claims decisions are capable of being explained and justified, in order to prove that fair and consistent standards are being applied.
• Comply with regulatory and statutory standards and controls, both auditory and departmental, whilst maintaining up to date medial knowledge sufficient to enable the underwriting of claims.
• Correspond and communicate with both internal and external customers and service providers.

Why Work for Us?

Here at LV= Life and Pensions we always love to hear from great people, so don’t forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook. We’re also proud to say we’re an equal opportunity employer and value diversity and inclusivity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We’re also open to conversations about flexible working as part of your application – if it’s right for our customers, our business and for you then we’ll do everything we can to make it happen.

Go on, bring your true self to LV=.

Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.

Reward and Benefits

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work.

• 26 days’ holiday – which increases after two years’ service to 28 days
• The opportunity to buy or sell up to five days’ holiday
• An annual bonus scheme based on company and personal performance
• Flexible benefits – Cycle to work scheme/Health Assessment/Personal Accident Insurance/Critical Illness/Private Medical Insurance/Dental Insurance
• A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14%
• Group Life Assurance 4 x basic pay to your dependants – you’ll have the option to increase to x 8 times cover
• Group Income Protection, if a member of the Pension scheme and reached 5 years’ service
• Employee Assistance Programme (EAP) service for support through difficult times in your life
• Virtual GP service
• Shared parental leave
• You’ll receive up to 20% discount on our life products for you and your immediate family.