Relationship Manager Emerging Verticals – Spain

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.

Job Description

Relationship Manager Emerging Verticals – Spain

Main Responsibilities:

This role requires an independent and confident person who will be responsible for the following tasks:

• Responsible for the overall management and relationship of a series of Large Corporate accounts
• Full responsibility for the delivery of set financial targets and objectives on a territory basis in the International Corporate Business Markets.
• Co-ordinate the territory resource alignment, track performance, results, and provide communication to the customer through training, coaching and sales development disciplines.
• The role builds on both portfolio revenue and new service/product introduction to drive the account

Technical Competencies

• Demonstrable over-achievement against target experience in a direct sales role, technology or business-to-business marketplace, which is primarily focused on a mix of relationship and new business acquisition.
• Knowledge of the Fin-tech Payments industry is a definite requirement.
• An understanding of current shifts in the emerging Industry, Omni-Commerce and future retail trends desirable.
• Knowledge of payments technology and payment gateway providers advantageous.
• Well-developed understanding of the skills involved in opening and closing a sale in the market place. A structure that is underpinned by a recognised sales methodology such as SPIN is desirable.

Competencies for your Role

• Results Orientation
• Commercial Acumen
• Influence and Persuasion
• Initiative & Pro-activity
• Sales forecasting
• Mediation and negotiation skills
• An advocate for the customer, utilising commercial acumen to build opportunity and structure and internal support network to provide exceptional service to the customer. Examples of building virtual networks to provide a solution for a customer need you have uncovered.
• Willingness to invest time in training and development.
• A team player and promoter of team participation and support structures
• Risk: Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with Company Policy.
• Ethics & Trust: Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity

Qualifications

• Fluent English required and a second language would be useful
• 5 years plus Experience of sales relationship management with C level engagement at a Corporate level
• Degree level education or equivalent
• Familiarity and experience in Customer Relationship Management systems, Sales Pipeline and opportunity management systems & procedures

The role is posted as remote; however, candidates who are located near any one of our locations would be required to work on site at least three days per week. 

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

We offer an exciting, fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.