BSI
Job Title: LMS Training Support
Contract: Full-time, permanent
Location: Remote – UK based
Due to growth, we have a new and exciting opportunity for a Training Support individual to join our Assessor & Tutor Development team on a full-time and permanent basis. This position is based in the United Kingdom and offers remote working however, there may be occasional travel required to attend team meetings.
About The Role
In this role, you will provide invaluable customer service and administrative support to both colleagues and learners across the globe. You will provide first-line support by troubleshooting and resolving requests in relation to our Learning Management System and online products.
Additional Responsibilities Include
- Review and process training support requests.
- Creating and uploading content on the LMS system.
- Support with the delivery of internal communications.
- Process monthly joiners, movers, and leavers.
- Set-up, manage and produce user reports.
- Undertake additional project tasks as and when required.
To be successful in the role, you should possess the following:
- Proven system administration skills in Learning Management Systems or similar i.e. HR or Resource Planning.
- The ability to build positive working relationships with internal and external customers.
- Strong administration skills.
- High level of attention to detail.
- Exceptional organisational and time management skills.
- Proficiency in Microsoft packages including Excel.
Our Benefits
We offer a competitive total reward package, an independent and varied job in an international environment, flexible working hours, ongoing training and development with the inclusion of; 27-days annual leave, paid sick leave, bank holidays, health insurance, life insurance, pension plan with company contribution, income protection, paid maternity leave, paid paternity leave, paid parental leave, adoption leave, compassionate leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
D&I Policy
BSI is committed to ensuring the diversity of our workforce reflects that of our clients and the communities in which we operate. Our goal is to create a sense of belonging for all employees by providing opportunities to develop, grow, and engage with our global organisation all while having fun doing great work. BSI is a community where everyone can thrive.
If you require any reasonable accommodations to be made on account of a disability or impairment throughout out our recruiting process, please inform your Talent Acquisition Partner.
Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.
BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.
To apply for this job please visit wd3.myworkdaysite.com.